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Home ::: About Us ::: Professional Services ::: Newsletters ::: Contact Us
Company History - Dial Interactive, Inc. (“DI”) was founded by Don Sutton and Phil Grosdidier in 2001. Don and Phil are the Managing Partners and Chief Solution Architects. All DI personnel have 20+ years of telecommunications, consulting and technology experience.
Donald Sutton - has an extensive background in computer and management systems, telecommunications, direct marketing, customer service centers and accounting. Don is a recognized leader in contact centers, has co-founded two successful voice response service companies (NetbyTel and Phone Interactive) and holds a Bachelor of Business Administration with a major in Accounting and Finance from Florida Atlantic University.
Phil Grosdidier Phil is a veteran of the telecommunications industry and has extensive experience in voice and data networking, contact center processes and technologies, and self-service technologies (CTI, IVR, WEB). Prior to Dial Interactive, Phil held senior management positions with NetEffect Corporation and AT&T; including several "start-up" organizations within AT&T. Phil has an M.B.A. from the University of Kansas and a B.S. in Mechanical Engineering from Kansas State University.
Locations - DI is incorporated in Georgia. All DI personnel work from remote home offices. Independent Consultants/Contractors who work with DI to provide consulting services also work from remote home offices.
Services – DI provides US-based contact center business and complex technical consulting services to two channels; Indirect (Business Partners) and Direct (end-customers). The Indirect channel includes leading telecommunications and technology business partners and service providers. The Direct channel includes Fortune 200 to Fortune 1000 clients.